Shipping policy

We’re so excited for you to receive your Mello Candles order!

Here’s everything you need to know about how we ship our cozy creations:

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Processing Time :
Each order is packed with care and love. Please allow 2–4 business days for us to process and prepare your order before it ships.

Shipping Time :

Domestic (within [Your Country]): 3–7 business days

International: 7–21 business days (depending on location and customs)

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey to your doorstep.

Shipping Rates

Calculated at checkout based on your location and order size.

Free shipping on all domestic orders over Rs.500

Packaging

We use eco-conscious packaging whenever possible—your candles arrive safely and sustainably.

Delays & Issues

While we do our best to ensure timely delivery, shipping delays may occur due to weather, holidays, or carrier issues. If your order seems delayed or lost, please email us at mellocandles.shop@gmail.com and we’ll help sort it out.

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Questions?
We're always here to help. Just send us a message via our Contact Us page or email us anytime